AI Receptionist: answers, books, and transfers, set up with you.
A done-with-you AI receptionist built from your hours, services, and booking rules, with a help kit so you can update it yourself after launch.
A receptionist that answers the way you would.
The AI Receptionist is a supporting service from Stay Gone, set up the same done-with-you way as your website. We build it from a worksheet of your hours, services, pricing wording, booking rules, and who to transfer calls to, then train you to run it yourself.
It tells callers it's an AI assistant, answers from an approved answer bank, books appointments, sends text confirmations, and connects callers to a person whenever they ask. It won't give medical, legal, or financial advice.
Who this is for
Small business owners in Reno, NV and beyond who miss calls when they're with a customer, after hours, or during busy stretches, and want those calls answered, booked, and routed without hiring more staff.
Common needs we address
- You miss calls when you're with a customer or after hours.
- Overflow calls pile up during your busiest stretches.
- You want calls answered and booked without adding staff.
- You want clear rules on what the AI can and can't say.
How a call moves through your AI receptionist.
From the first ring to a booked appointment or a warm transfer, every step follows the call flow we build with you.
- 1
Caller rings in
The AI assistant answers with your greeting and tells the caller it's an AI assistant.
- 2
It answers from your bank
Using only the answer bank it's allowed to use, it covers your hours, services, pricing wording, and booking rules.
- 3
It books and confirms
It can book appointments and send text confirmations, with a message-taking backup when needed.
- 4
It transfers to a person
Whenever a caller asks for a person, it connects them to the transfer number you set.
Website chat: If website chat is part of your setup, the same answer bank powers chat alongside your calls.
What the AI Receptionist setup includes.
Everything below is part of the setup. There are no prices, plans, or tiers shown here.
- A worksheet covering your hours, services (and what you don't offer), pricing wording, booking rules, emergency instructions, who to transfer calls to, and topics the AI must never discuss.
- A greeting and call flow. It tells callers it's an AI assistant and connects them to a person whenever they ask.
- An answer bank it's allowed to use.
- Booking, text confirmations, and call transfer, with a message-taking backup.
- Website chat, if it's part of your setup.
- Scripted test calls on a test number first, then a staged rollout (usually after-hours first, then overflow, then all calls), with a close review of call logs for the first 2 weeks.
- A help kit for updating answers, changing hours or the transfer number, and reading call logs.
A staged rollout, not a switch we flip.
We don't send the AI straight to all your callers. It rolls out in stages, with a close review of call logs for the first 2 weeks.
Test calls on a test number
Scripted test calls run on a test number first, so nothing reaches your customers until it's ready.
After-hours first
The staged rollout usually starts with after-hours calls, so the AI handles the times you can't.
Then overflow
Next it takes overflow calls during busy stretches, with a close review of call logs for the first 2 weeks.
Then all calls
Once the logs look right, it can move to all calls, and you keep the help kit for updates.
What the AI will and won't do.
Clear boundaries keep your calls honest. The AI stays inside the rules you set.
It will
- Tell callers it's an AI assistant.
- Connect callers to a person whenever they ask.
- Answer from the approved answer bank only.
- Book appointments and send text confirmations.
- Take a message when a transfer can't connect.
It won't
- Give medical, legal, or financial advice.
- Discuss topics you mark as off-limits.
- Invent answers outside your answer bank.
- Hide that it's an AI assistant.
- Replace the human judgment you bring to your business.
The worksheet also covers emergency instructions and topics the AI must never discuss, so sensitive calls are handled the way you want.
After launch, you run it.
Like every Stay Gone service, this is done-with-you, not done-for-you. After the staged rollout, you keep the help kit and update the AI yourself when your hours, services, or transfer number change.
A help kit for updating answers, changing hours or the transfer number, and reading call logs.
Training and a walkthrough so you can run it day to day.
Email how-to help with replies within one business day, Monday to Friday, Pacific time.
Set up alongside your website
The AI Receptionist works on its own, but it's built to sit alongside Website Management, set up the same done-with-you way. Website chat, if it's part of your setup, shares the same answer bank.
Common questions about the AI Receptionist.
Still have a question? Email info@staygone.ai or see our full FAQ page.
Set up alongside your AI receptionist.
These services are available alongside the AI Receptionist, set up the same done-with-you way.
Website Management
We set up your website with you and train you, so you can confidently edit and manage it yourself after launch.
Email and Text Marketing Campaigns
Consent-based email and text drip campaigns in your voice, with your approval before anything is sent.
Reputation Management
Review requests and replies that follow Google's rules, set up the done-with-you way with a help kit.
Ready to stop missing calls?
Start with a free mobile speed score for your website, or book a live demo to see how a done-with-you AI receptionist fits your business.